Dear users:
Due to system upgrades and maintenance by the basic communication service provider, users in some areas may experience delays or failures in receiving SMS verification codes when logging in or operating. If multiple attempts are still unsuccessful, please contact customer service through online customer service or official channels, and we will do our best to solve the problem for you.
Risk prevention and control tips
Recently, it has been discovered that criminals have used the communication service interval to carry out phishing attacks. Please note:
- Beware of "account abnormality" notifications sent by unofficial channels
- Do not click on verification links from unknown sources
- Password changes must be completed through the platform's official website
You can get help through online customer service (floating window in the lower right corner of the web version of the platform & App Help Center), Telegram official customer service or service@BiFinance.com email. We apologize for the inconvenience caused to you and thank you for your understanding and support of the platform's security upgrade.
BiFinance Team
April 2, 2025
Follow us: Official website | Twitter | Telegram | Medium | Facebook
Comments
0 comments
Please sign in to leave a comment.