Web：
①Log in to BiFinance account;
②Click the web page to display the dialog box icon;
③Click the "Talk to a human" button, enter your name and email, click Send, and start communicating with the platform customer service;
④If there is no customer service online, you can enter the platform’s official Telegram community for consultation. BiFinance Global
APP:
①Log in to BiFinance account;
②Click "Chat" - "Online" on the home page
③Click the "Talk to a human" button, enter your name and email, click Send, and start communicating with the platform customer service;
④ If there is no customer service online, you can leave a message to the customer service or enter the platform’s official Telegram community for consultation; BiFinance Global
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